Support

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We respond within 48 hours.

Frequently Asked Questions

How do I connect Strava?

Open MODUX and go to the Profile tab. Tap "Connect" next to the Strava row. You'll be redirected to Strava's website to authorize MODUX. Once authorized, you'll be sent back to the app and your running activities will sync automatically. You can tap "Sync Strava activities" at any time to pull in the latest runs.

How do I connect Apple Health?

Open MODUX and go to the Profile tab. Tap "Connect" next to the Apple Health row. iOS will show a permission sheet asking which data MODUX can access. Enable the categories you'd like to share — MODUX reads workouts, distance, active energy, heart rate, resting heart rate, heart-rate variability, and sleep to build your readiness score and training insights, and writes runs you log manually back to Apple Health as running workouts so they appear alongside your other workouts. Tap "Allow," then tap "Sync Apple Health" to import your recent runs.

How do I delete my account and data?

The fastest way is right in the app: open the Profile tab and tap "Delete Account" — deletion is immediate and permanent. You can also email tave2000@icloud.com with the subject line "MODUX Data Deletion Request" and we'll delete all your data within 14 days.

Why don't my runs show up after syncing?

A few things to check:

If none of the above helps, email us and we'll investigate.